Help & Support
Need help with PrePair? Start here.
Quick Actions
Common tasks and shortcuts
Frequently Asked Questions
Answers to common questions about PrePair
To apply for an internship:
- Browse opportunities on your dashboard
- Click "View details" to learn more about the position
- Click "Apply" to submit your application
- Track your application status in the Applications section
Make sure your profile is complete before applying to increase your chances of success.
PrePair uses your profile information to recommend relevant internships:
- Academic background - Your major and university
- Location preferences - Based on your campus
- Graduation timeline - Matching internship durations
- Previous applications - Similar roles and companies
Keep your profile updated to receive the best recommendations.
After submitting an application:
- Your application is forwarded to the employer
- You can track its status in your Applications page
- Employers may contact you directly via email
- Status updates will be reflected in your dashboard
Response times vary by employer, but most respond within 1-2 weeks.
Application management options:
- Editing - Applications cannot be edited once submitted
- Withdrawing - You can withdraw applications from your Applications page
- Reapplying - Contact support if you need to resubmit an application
Review your application carefully before submitting to avoid issues.
To update your profile:
- Go to the "Edit Profile" page from the navigation menu
- Update any fields you want to change
- Click "Save Profile" to save your changes
Your profile completion percentage will update automatically as you add more information.
Contact Support
Still need help? We're here for you
When contacting support, please include your account email and a description of the issue you're experiencing.
Resources
Additional resources to help you succeed
Student Resume Guide
Tips for creating an effective student resume
Interview Preparation
How to prepare for internship interviews
Success Stories
Read about other students' internship experiences