Frequently Asked Questions

Answers to common questions about PrePair

To apply for an internship:

  1. Browse opportunities on your dashboard
  2. Click "View details" to learn more about the position
  3. Click "Apply" to submit your application
  4. Track your application status in the Applications section

Make sure your profile is complete before applying to increase your chances of success.

PrePair uses your profile information to recommend relevant internships:

  • Academic background - Your major and university
  • Location preferences - Based on your campus
  • Graduation timeline - Matching internship durations
  • Previous applications - Similar roles and companies

Keep your profile updated to receive the best recommendations.

After submitting an application:

  1. Your application is forwarded to the employer
  2. You can track its status in your Applications page
  3. Employers may contact you directly via email
  4. Status updates will be reflected in your dashboard

Response times vary by employer, but most respond within 1-2 weeks.

Application management options:

  • Editing - Applications cannot be edited once submitted
  • Withdrawing - You can withdraw applications from your Applications page
  • Reapplying - Contact support if you need to resubmit an application

Review your application carefully before submitting to avoid issues.

To update your profile:

  1. Go to the "Edit Profile" page from the navigation menu
  2. Update any fields you want to change
  3. Click "Save Profile" to save your changes

Your profile completion percentage will update automatically as you add more information.

Contact Support

Still need help? We're here for you

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Email Support

Get help via email (we typically respond within 24 hours)

Email support@prepair.co
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Campus Coordinator

Speak with your campus representative for personalized assistance

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When contacting support, please include your account email and a description of the issue you're experiencing.

Resources

Additional resources to help you succeed

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Student Resume Guide

Tips for creating an effective student resume

Coming Soon
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Interview Preparation

How to prepare for internship interviews

Coming Soon
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Success Stories

Read about other students' internship experiences

Coming Soon